Our public roadmap. We ship fast — most features land ahead of schedule.
Mobile App (iOS & Android)
Native apps for technicians — view tickets, start sessions, and get push alerts on the go.
AI Ticket Summarisation
Automatically summarise long ticket threads into a 3-line briefing for incoming technicians.
White-label Customer Portal
Fully brandable self-service portal — your logo, your domain, your colours.
Slack & Teams Integration
Get ticket alerts, session reminders, and SLA breach notifications in your team channels.
Predictive Alerting (AI)
AI analysis of ticket patterns to predict SLA breaches and suggest preventive actions.
Remote Desktop (built-in)
Secure browser-based remote desktop — no third-party tool needed.
Multi-currency Billing
Invoice clients in their local currency with automatic exchange-rate sync.
Public Status Page
A hosted status page for your clients to check incident and maintenance status in real time.
API v2 (REST + GraphQL)
A fully documented, versioned public API with OAuth2 for deep custom integrations.
Advanced Reporting Suite
Drag-and-drop report builder with scheduled email delivery and PDF exports.
IT Asset Lifecycle Management
Track asset warranties, replacement cycles, and budget forecasts automatically.
SOC 2 Type II Certification
Full security audit and certification for enterprise customers who require compliance reports.
We read every suggestion. Drop us a line and your idea might land in the next release.
Submit a request