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Documentation

Everything you need to get the most out of S-HiS.

Getting Started

  • →Create your organization
  • →Invite team members
  • →Configure categories
  • →Create your first ticket

Ticket Management

  • →Creating tickets
  • →Assigning & routing
  • →SLA configuration
  • →Email notifications

Asset Management

  • →Adding assets manually
  • →Importing assets from CSV
  • →Software inventory
  • →Asset relationships

Automation

  • →Workflow builder
  • →Trigger conditions
  • →Action types
  • →Testing automations

Administration

  • →User roles & permissions
  • →Security settings
  • →API keys
  • →Audit logs

Integrations

  • →REST API reference
  • →Webhooks
  • →Slack integration
  • →Email configuration

Need help?

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S‑HiS

Smart IT Help & Information System. Enterprise-grade IT service management for modern teams.

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